Customer Feedback & Online Review Development
Your online reputation can be a “make or break” in any industry. There are many components to your online reputation that include review sites, site listings, blogging, and social sites. It all starts with a simple review. Or a conversation with a customer so he feels heard and validation BEFORE he hops online and shares his frustrations.
Our customized feedback system is integrated into your current communications systems for ease and simplicity for you, your team, and the customers.
Our system provides:
- Customizable template with your logo, your brand – for quick recognition
- Proven system to collect feedback quickly
- Directs happy customers to your online review sites in one click, allowing for happiness to be shared with the world
- Weighted system allows for review sites that need some help (to develop a reputation and/or to remediate) while tracking all sites relevant to YOUR industry and business.
We make sure that the most important sites are claimed and updated with current, accurate & optimized information. We are also able to monitor these sites for accuracy.